Our team are dedicated individuals that aim to provide a quality, caring and personal service to every family. All our staff are from diverse backgrounds and are carefully chosen and trained to ensure we maintain our high standards. They take care of all details and help guide families to create fitting farewells that celebrate life. All our staff are available to meet with, and discuss every detail, any question or query you may have.
To learn more about our team, please continue to scroll down.
Andrew Hampton
Andrew was educated at Gravel Hill School, Bendigo High School, Dookie College and the College of Advanced Education (La Trobe University). Andrew has always been involved with the community and has been an active member and volunteer in- Apex, CFA, Rotary, Bendigo Yacht Club, Land Care, and the Bendigo Caledonian Society.
In 1987 Andrew and Heather made a life changing decision when they purchased William Farmer so that it remained a locally owned, independent business. Andrew enjoys being involved with families, helping them farewell a loved one. He and Heather are proud to own and operate this business which has been part of Bendigo's history for 150 years.
They strive to ensure that honesty; integrity; care; and compassion; are the cornerstones of the way they operate their business. They will also continue to look for new ways to improve the experience for their client families, staff, and the community.
Heather Hampton
Heather grew up in Bendigo and attended Girton College and Bendigo High School. In her younger years she played Basketball, Netball and Tennis. She also enjoyed coaching Netball. Heather and Andrew met at her first job Hampton's News agency, and since then have worked together for majority of their lives. They are married and have 3 children and 5 grandchildren.
Heather manages the office, looks after the advertising, arranges funerals and assists on funeral services. She helps those who wish to pre-plan their funeral service by discussing and recording down their wishes. She is very caring, thoughtful and a friendly person, who is always trying to make life a little easier for their families.
Jesse Cattell
Jesse has been a Bendigo local for many years now, and is the nephew of Andrew and Heather. Jesse joined the William farmer team 8 years ago and whilst being a young funeral director, his commitment to his work and dedication to the families we care for is paramount. He finds it a great honour to look after families, and assist them to celebrate their loved ones life in a unique, individual and special way.
Jesse is an active member of the community through his involvement with the State Emergency Service, Cystic Fibrosis, Bendigo Easter Fair Society and many sporting groups. He enjoys exploring new technology and ways to create a different experience for the families of William Farmer.
Jesse was awarded the prestigious 2019 Australian Funeral Directors Association Scholarship for his presentation on the importance of funerals, innovation and modernism within the industry. His prize took him to Chicago and Canada in October 2019 to interact, network and develop further at the worlds largest funeral convention.
Emma Serpell
Emma has been a member of the William Farmer team for over 3 years. Often the voice on the other end of the phone, Emma provides warmth and comfort to the families we care for. Emma looks after all funeral stationary and ensures these unique items reflect the life being celebrated.
